Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by bathsoaking.info. Our goal is to ensure transparency and fairness while protecting the interests of both our users and Bathsoaking. By using our services, you agree to the terms set forth in this policy.

Scope and Applicability

This policy applies to all users of the services offered by bathsoaking.info. It governs all transactions and interactions related to refunds for subscriptions, purchases, or any other financial transactions conducted through our platform.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by bathsoaking.info.
  • “Services”: The software-as-a-service (SaaS) offerings provided by bathsoaking.info.
  • “Subscription”: A payment plan selected by the User to access the Services.
  • “Refund”: A reimbursement of funds paid by the User for the Services.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the Services are found to be defective or not as described, and the User notifies Bathsoaking within 14 days of the issue.
  • In cases of billing errors or unauthorized charges, provided the User reports the issue within 60 days of the transaction.

2. Refund Process

To request a refund, Users must:

  1. Contact our support team at [email protected].
  2. Provide the necessary details, including the reason for the refund request, transaction ID, and any relevant documentation.
  3. Allow up to 14 business days for processing the refund request.

3. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or features that were utilized by the User.
  • Any charges incurred due to User negligence or misuse of the Services.

User Rights and Obligations

Users have the right to:

  • Request a refund as outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when requesting a refund.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

Bathsoaking reserves the right to refuse a refund request if:

  • The User fails to comply with the terms of this policy.
  • The refund request is deemed to be fraudulent or abusive.

In no event shall Bathsoaking be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services, including but not limited to loss of profits, data, or other intangible losses.

Data Protection/Security

Bathsoaking is committed to protecting the privacy and security of User information. All refund requests will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect personal data.

Changes to Policy

Bathsoaking reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Bathsoaking
  • Phone: +12563888797
  • Email: [email protected]
  • Address: One World Trade Center, 285 Fulton Street, Floor 15, Office 23, New York, NY 10007, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts located in [Your County], [Your State].